Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at vishvibe81@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at vishvibe81@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at vishvibe81@gmail.com.

<div data-custom-class="body">
<div><div align="center" class="MsoNormal" style="text-align:center;line-height:115%;"><a name="_2cipo4yr3w5d"></a><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><strong><span style="font-size: 26px;"><span data-custom-class="title"><h1>RETURN POLICY</h1></span></span></strong></div><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><br></div><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><span style="font-size: 15px;"><span style="color: rgb(89, 89, 89);"><strong><span data-custom-class="subtitle">Last updated <bdt class="question">January 19, 2026</bdt></span></strong></span></span></div><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><span style="font-size: 15px;"><br><a name="_2cipo4yr3w5d"></a></span></div></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-component"></bdt>Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for <bdt class="block-container if" data-type="if" id="03b751bb-5eee-5230-df87-d0707fec3124"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt><bdt data-type="body">a refund or an exchange</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt>. Please see below for more information on our return policy.</span></div></div><div style="line-height: 1.5;"><br></div><div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 115%;"><a name="_iwimutmowezb"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;"><h2>RETURNS</h2></span></strong></div></div><div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">All returns must be postmarked within <bdt class="block-container question question-in-editor" data-id="10b33c27-be1f-aeda-7ea3-7c1f52ee6130" data-type="question">seven (7)</bdt> days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.</span></div></div><div style="line-height: 1.5;"><br></div><div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 1.5;"><a name="_16t1v96tankw"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;"><h2>RETURN PROCESS</h2></span></strong></div></div><div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">To return an item, <bdt class="block-container if" data-type="if" id="51c4b423-789c-79e6-4161-743acb653a2d"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="authorization_option" data-type="statement"></bdt><bdt data-type="body">please email customer service at <bdt class="block-container question question-in-editor" data-id="0b78538e-7550-6c62-669a-d2eb2ed0eafb" data-type="question"><a target="_blank" data-custom-class="link" href="mailto:v33851514@gmail.com">v33851514@gmail.com</a></bdt> to obtain an Return Merchandise <bdt class="block-component"></bdt>Authorization<bdt class="statement-end-if-in-editor"></bdt> (RMA) number. After receiving an RMA number, </bdt></bdt><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt>place the item securely in its original packaging<bdt class="block-container if" data-type="if" id="903ce2af-7990-07ea-2615-36e36315d483"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="return_inlcude_option" data-type="statement"></bdt><bdt data-type="body"> and include your proof of purchase, then</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="return_inlcude_option" data-type="statement"></bdt></bdt> mail your return to the following address:</span></div><div class="MsoNormal" style="line-height: 1.1;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><br></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 115%;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container question question-in-editor" data-id="49265208-ebd3-4d63-5ecb-9fcda064a7d5" data-type="question">vishvibe</bdt><br></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">Attn: Returns</span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container if" data-type="if" id="2e485380-f516-a019-540b-f82bd718b0df"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="authorization_option" data-type="statement"></bdt><bdt data-type="body">RMA #</bdt></bdt><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="color: rgb(89, 89, 89);"><bdt class="block-container question question-in-editor" data-id="22673e85-8c82-1948-b0e9-b16dd7c6f007" data-type="question">Panagarh</bdt></span></span><bdt class="block-component"></bdt></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container question question-in-editor" data-id="765d45c0-0386-b367-b58a-832b154c7ee8" data-type="question">Durgapur</bdt>, <bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="question">West Bengal</bdt><bdt class="statement-end-if-in-editor"></bdt><bdt class="statement-end-if-in-editor"></bdt> <bdt class="block-container question question-in-editor" data-id="85b0476b-4b2d-4b3d-060f-fc67c287cbe7" data-type="question">713210</bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="question">India</bdt><bdt class="statement-end-if-in-editor"></bdt><bdt class="statement-end-if-in-editor"></bdt></span></span></div></div><div style="line-height: 1.1;"><br></div><div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container if" data-type="if" id="b7518b5d-84c0-c06e-ad97-c7421eb67b0b"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt></bdt><bdt class="block-container if" data-type="if" id="d3f0beb2-1468-a072-da09-6936c6e877e2"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt></bdt><bdt class="block-container if" data-type="if" id="48a0f62a-d42f-f443-061d-cbbf93b49154"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt><bdt data-type="body">Return shipping charges will be paid or reimbursed by us. </bdt></bdt><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt><bdt class="block-container if" data-type="if" id="ac6ab4e0-da32-a003-8324-04d8b43cb50c"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt></bdt></span></div><div class="MsoNormal" style="line-height: 1.5;"><br></div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 1.5;"><a name="_qxq7t4ufn5pr"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;"><h2>REFUNDS</h2></span></strong></div><div class="MsoNormal" style="line-height: 115%;"><a name="_kcap2nw8xg2p"></a></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">After receiving your return and inspecting the condition of your item, we will process your <bdt class="block-container if" data-type="if" id="4c11860e-4346-687b-5cb3-3727f319e194"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt><bdt data-type="body">return or exchange</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt>. Please allow at least <bdt class="block-container question question-in-editor" data-id="ab10b1ab-f4a1-256f-29ae-65257d891371" data-type="question">five (5)</bdt> days from the receipt of your item to process your <bdt class="block-container if" data-type="if" id="4c11860e-4346-687b-5cb3-3727f319e194" style="font-size: 14.6667px;"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt><bdt data-type="body">return or exchange</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt>.<bdt class="block-container if" data-type="if" id="16f989a0-873e-9d7c-70f2-1c4b9cc7ecc4"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt><bdt class="block-container if" data-type="if" id="b49c01dc-6b19-275b-5996-06e6aeaaf917"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="customer_notification_option" data-type="statement"></bdt><bdt data-type="body"> We will notify you by email when your return has been processed.</bdt></bdt></bdt><bdt class="block-container if" data-type="if" id="b49c01dc-6b19-275b-5996-06e6aeaaf917"><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt></span></div><div class="MsoNormal" style="line-height: 115%;"><a name="_gjdgxs"></a></div><div class="MsoNormal" style="line-height: 1.5;"><br></div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 1.5;"><a name="_33ujiidflcnn"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;"><h2>EXCEPTIONS</h2></span></strong><span style="font-size: 15px;"><bdt class="block-component"></bdt><bdt class="block-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">The following items cannot be <bdt class="block-component"></bdt>returned or exchanged<bdt class="else-block"></bdt>:</span></div><div data-custom-class="body_text" style="line-height: 1.5;"><br></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><bdt class="forloop-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 13px; color: rgb(89, 89, 89);color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"> ● </span></strong><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><bdt class="question">bulk items</bdt><bdt class="forloop-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><br></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><bdt class="statement-end-if-in-editor"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;">For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.</span></span></div><div data-custom-class="body_text" data-empty="true" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><bdt class="block-component"></bdt></span></span><span style="font-size: 15px;"><bdt class="block-component"><span style="color: rgb(89, 89, 89);"></bdt></span><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><bdt class="block-component"></bdt><bdt class="block-component"></bdt></span></div><div style="line-height: 1.5;"><br></div><div data-custom-class="heading_1" style="line-height: 1.5;"><span style="font-size: 19px; color: rgb(0, 0, 0);"><strong><h2>QUESTIONS</h2></strong></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; color: rgb(89, 89, 89);">If you have any questions concerning our return policy, please contact us at:</span></div><div data-custom-class="body_text" style="line-height: 1.1;"><br></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><bdt class="block-component"></bdt></span></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; color: rgb(89, 89, 89);"><bdt class="question"><a target="_blank" data-custom-class="link" href="mailto:v33851514@gmail.com">v33851514@gmail.com</a></bdt></span><div style="display: none;"><a class="return123" href="https://app.termly.io/dsar/3f657136-fd78-4cfc-9d4f-44862c25baee"></a></div></div><style>
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at v33851514@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at v33851514@gmail.com.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Item added to your cart

Refund policy

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